Terms & Conditions - pakistanidukan.store

Welcome to Pakistani Dukan

Your one-stop online marketplace for a wide range of products including electronics, fashion, home essentials, and more. By accessing and using our website (www.pakistanidukan.store), mobile applications, or any of our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our platform.

Introduction

These Terms and Conditions serve as a legal agreement between you and Pakistani Dukan. In this document:

The terms “we”, “our”, and “us” refer to Pakistani Dukan, the owner and operator of this platform.
The term “you”, “your”, or “user” refers to any individual or entity accessing, browsing, registering with, or using the website and its services.

These terms govern your use of the platform and are designed to ensure a safe, fair, and transparent experience for all parties involved. Please read them carefully before proceeding.

Account Registration

To access certain features, you may be required to register an account. You agree to:

Provide accurate and up-to-date information
Keep your login credentials confidential
Take responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate our terms or are suspected of fraudulent or abusive activity.

Eligibility

To use Pakistani Dukan, you must be at least 18 years old or the age of majority in your jurisdiction. By using our services, you confirm that you meet this requirement and have the legal capacity to enter into a binding contract.

Products & Services

Pakistani Dukan offers a variety of products sold by us and third-party vendors. We strive for accuracy in product descriptions, pricing, and availability but do not warrant that all information is error-free.

We reserve the right to:

Change or discontinue products without notice
Limit quantities of any product
Refuse or cancel orders at our discretion

Pricing & Payment

All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We accept various payment methods including credit/debit cards, bank transfers, mobile wallets, and cash on delivery (COD) where available.

Pakistani Dukan uses secure payment gateways, but we are not liable for any unauthorized access or data breaches that occur beyond our control.

Order Confirmation & Cancellation

Once an order is placed, you will receive an email or SMS confirmation. However, we reserve the right to cancel or refuse any order due to issues such as out-of-stock items, payment failure, or suspected fraud.

You may request order cancellations within a limited timeframe by contacting our support team.

Shipping & Delivery

We aim to deliver products in a timely manner as per the estimated delivery schedule provided at checkout. Delivery times may vary based on location, product availability, and courier services.

Delivery fees may apply and will be disclosed at checkout. Pakistani Dukan is not responsible for delays caused by third-party logistics providers.

Returns, Refunds & Exchange Policy

We accept returns and exchange requests under specific conditions:

Return request must be made within 7 days of delivery
Item must be unused, in original packaging, and include all accessories
Some products may not be eligible for return (e.g., perishables, personal care items)

Refunds will be processed using the original payment method within 7–14 business days after the returned product is received and inspected.

User Conduct

Users agree not to:

Use the platform for unlawful or prohibited activities
Post harmful, abusive, or misleading content
Attempt to gain unauthorized access to the platform or other accounts

We reserve the right to ban users who violate our rules or misuse the platform.

Intellectual Property

All content on Pakistani Dukan, including logos, graphics, images, text, and software, is the property of Pakistani Dukan or its licensors and is protected by intellectual property laws.

Users may not copy, reproduce, distribute, or exploit any content without prior written consent.

Limitation Of Liability

Pakistani Dukan shall not be liable for any indirect, incidental, or consequential damages arising out of:

The use or inability to use the platform
Delays or failures in delivery
Product defects (especially from third-party sellers)

Indemnification

You agree to indemnify, defend, and hold harmless Pakistani Dukan, its affiliates, and staff from any claims, losses, liabilities, or expenses arising from your use of the platform or violation of these terms.

Privacy Policy

Please refer to our separate Privacy Policy page to understand how we collect, use, and protect your personal information.

Third Party Links

Our platform may contain links to third-party websites for your convenience. Pakistani Dukan does not endorse or take responsibility for the content, products, or services offered by these external sites.

Termination of Access

We reserve the right to suspend or terminate your access to the platform at our discretion, especially in case of breach of terms, fraudulent activity, or misuse.

Changes To Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page, and continued use of the platform implies acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in Pakistan.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: